Product & Delivery Terms & Conditions
- Delivery is Available in Delhi/NCR & Chandigarh/ Panchkula.
- We take orders 1 day prior to delivery.
- No exchange or refund policy.
- Payment method- Bank transfer, Paytm, Cash On Delivery.
- Delivery timings: 11 AM- 9 PM.
- To place an order for Delhi/NCR please whatsapp us on +91-7428555015.
- To place an order for Chandigarh/ Panchkula please whatsapp us on +91-9990347711.
- In case of unavailability of a box, flower, or the color of a flower, we will notify you and offer a replacement. Please note, that we will not offer a refund for such unavailabilities.
- If, in the event of unavailability of a box, you choose a box of a higher category, the difference would have to be borne by you.
- Teddy Delivery if applicable on order will be attempted only once. In case of Non-availability of a client, the delivery will be canceled with no refund policy or will be rescheduled at extra delivery charges.
- The teddy delivery slot will be aligned for 2 hours. Within this slot, teddy delivery can take place anytime. No fixed-time delivery.
- The teddy mascot will stay for a maximum of 5-10 mins. After 10 mins the mascot leaves. After 10 mins extra charges will apply, which have to be pre-booked in advance.
- All orders for Pan India will be delivered within 3-7 working days after dispatch.
- We have no refund policy. If you need a refund and the product is damaged during transit, the refund will only be initiated after receiving a complete unboxing video of the product. (The opening video should be recorded from the brown carton packing to the end of the product.)
- Please be informed that we do not offer a refund on cancellations of orders. In such circumstances, we issue credit notes, which are to be used within 3 months from the date of the initial placement of the order.
- In case of bad weather conditions—heavy rain, area flooding, etc.,—we will make the delivery when possible. In such a case refund will not be initiated.
- If, due to the ongoing pandemic, an area is sealed and/or the building disagrees to accept any parcels, a refund will not be initiated. We will offer a re-delivery at an additional cost depending on the day and time of delivery.
- In case of non-availability due to lockdown, a refund won’t be processed and the amount paid will be kept as credit.
- Please be aware that at The Floral Room, we are taking all necessary precautions to steer clear of coronavirus; however, in the event of an unknowing, unfortunate spread, The Floral Room will be not responsible.
Introduction
These Website Standard Terms and Conditions written on this webpage shall manage your use of our website, The Floral Room accessible at www.thefloralroom.com.
These Terms will be applied fully and affect your use of this Website. By using this Website, you agree to accept all terms and conditions written here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.
Intellectual Property Rights
Other than the content you own, under these Terms, The Floral Room and/or its licensors own all the intellectual property rights and materials contained in this Website.
You are granted a limited license only for the purposes of viewing the material contained on this Website.
Restrictions
You are specifically restricted from all of the following:
- publishing any Website material in any other media;
- selling, sublicensing, and/or otherwise commercializing any Website material;
- publicly performing and/or showing any Website material;
- using this Website in any way that is or may be damaging to this Website;
- using this Website in any way that impacts user access to this Website;
- using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
- engaging in any data mining, data harvesting, data extracting, or any other similar activity in relation to this Website;
- using this Website to engage in any advertising or marketing.
Certain areas of this Website are restricted from being accessed by you and The Floral Room may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.
Your Content
In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video text, images, or other material you choose to display on this Website. By displaying Your Content, you grant The Floral Room a non-exclusive, worldwide irrevocable, sub-licensable license to use, reproduce, adapt, publish, translate, and distribute it in any and all media.
Your Content must be your own and must not be invading any third-party’s rights. The Floral Room reserves the right to remove any of Your Content from this Website at any time without notice.
Your Privacy
Please read the Privacy Policy.
No warranties
This Website is provided “as is,” with all faults, and The Floral Room expresses no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.
Limitation of liability
In no event shall The Floral Room, nor any of its officers, directors, and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. The Floral Room, including its officers, directors, and employees shall not be held liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this Website.
Indemnification
You hereby indemnify to the fullest extent The Floral Room from and against any and/or all liabilities, costs, demands, causes of action, damages, and expenses arising in any way related to your breach of any of the provisions of these Terms.
Severability
If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.
Variation of Terms
The Floral Room is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.
Assignment
The Floral Room is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.
Entire Agreement
These Terms constitute the entire agreement between Fiorella and you in relation to your use of this Website and supersede all prior agreements and understandings.
Governing Law & Jurisdiction
These Terms will be governed by and interpreted in accordance with the laws of the State of in, and you submit to the non-exclusive jurisdiction of the state and federal courts located in for the resolution of any disputes.